Cafe Assistant

Salary £12.21 per hour at 21+

Location Lydney

This is a Permanent, Part Time vacancy that will close in {x} days at {xx:xx} BST.

The role

Purpose

Would you enjoy working in a beautiful location in the Forest of Dean, within our Café?

We’re looking for a café assistant to join us on a bank contract basis to help with our café. The role is to assist in the café servery, garden café, and kitchen so that customers receive a consistently high quality of food and service.

You’ll enjoy supporting and servicing customers.
You’ll want to provide the highest standards of customer service.
You’ll love being part of a dedicated but fun team who always strive to provide an exceptional experience for all our customers.
You’ll have a natural and caring ability and be keen to support people with learning or other disabilities and help support them in participating in work and society.

Location & Travel

Community-based

This role will be based at Taurus Crafts in Lydney.

Duties & Responsibilities

Main responsibilities:

Be committed to customer service and the highest standards of service and presentation.
Greet new customers appropriately, answer any queries they may have and take an accurate record of their orders.
Be a helpful and supportive team member particularly to people on work experience or training placements in the restaurant.
Make up customer orders always ensuring food hygiene and Health & Safety requirements are followed and comply with portion and presentation guidance.
Provide customers with their food, beverages & cutlery and checking that they are happy with their order.
Ensure correct procedures are followed in the handling of payments
Maintain a fresh and attractive appearance of the premises under the guidelines set by the Manager.
Undertake any other duties that may be required for the effective operation of the café.
To assist in the kitchen with pot washing and ensuring all crockery and utensils are clean and put away.
To assist cleaning the kitchen utilising a “Clean and you go” philosophy and follow Food Hygiene and Health & Safety requirements.

Person Specification

Qualifications

Good standard level of education (GCSE in Maths & English)

Knowledge & Experience

You’ll ideally have experience of working within a café environment, but this is not essential.
You’ll ideally have Barista training but this is not essential as all training will be provided.
You’ll ideally have experience in operating within a catering environment with minimal supervision.
You’ll be used to dealing with members of the public and visitors and always strive to provide an exceptional customer experience.
You’ll have good numeracy and literacy skills, some administration experience and basic computer skills.
But above all, you’ll enjoy having fun in a busy environment.

Personal Attributes

Great communication and customer service skills
You will have a proven ability to be honest, dependable and dedicated to your role
A “can do” attitude and willingness to ensure all our customers and visitors receive a great experience
You will be available to work weekends & School holidays
You’ll be able to work with and support people with mixed abilities.
A sense of humour and positive attitude really helps.

Camphill Village Trust is an equal opportunity employer.

Camphill Village Trust is committed to safeguarding and promoting the welfare of all adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant pre-employment checks including a DBS check.

We reserve the right to close this advert early if we receive a sufficient number of applications.

The charity

Established in 1954, Camphill Village Trust is a charity that supports adults with learning disabilities, autism and mental health challenges. In our 70th year we honour our past, provide for the present and will lead the future.

Our focus on humanity and nature was inspired by our past and remains as key to the Trust’s ethos today. This is reflected in our focus on social and green care integration, valuing everyone’s contribution, enabling personal pathways to development, celebrating the changing seasons, and respecting the rhythm of natural life.

We operate in both rural and urban communities, building on our care (social) farming legacy. Our historical focus on enabling potential for people with support needs through farming, organic horticulture and enterprise centred on nature and traditional skills, continues to play to our strengths.