Fairness and Respect
Independence and Integrity
Excellence and Efficiency

Knowledge Manager

Salary £65,000 to £70,000 per annum pro-rata
Location High Holborn, London
Hours 35 hours per week - Full-time, Permanent
Mergefield Title {Mergefield Value}

This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.

The Vacancy

Job Title 

Knowledge Manager 

Hours  

Full time 

with majority home working (minimum 4 days per month in the office) 

Happy to talk flexible working 

Job level 

£65,000 to £70,000 - Band 4 

Location 

High Holborn, London 

 

The Role 

The Bar Standards Board is establishing a new Knowledge Management (KM) function within its Legal and Information Management Department. The KM function will support regulatory decision-making teams by providing high quality tools, systems, guidance, and resources to enable effective and efficient decision-making. The aim is to create a “best in class” KM environment that promotes knowledge sharing and ensured decision makers are well inducted and informed. The postholder will lead the development and ongoing improvement of KM services, collaborate across the organisation, and contribute to projects involving new technologies and KM practices.  

 

Key responsibilities the postholder will undertake: 

  • Support development and implementation of the BSB’s KM strategy aligned with organisational goals 

  • Promote a culture of knowledge sharing and continuous learning across Core Teams and the wider BSB 

  • Develop and update KM policies, guidance, checklists, templates, and onboarding/debriefing materials 

  • Oversee creation, tagging, classification, and maintenance of knowledge content to ensure easy access and usability 

  • Collaborate with Information Services to implement and manage KM technologies, including system migration and governance 

  • Explore and support the adoption of AI-assisted and new knowledge tools in response to team needs 

  • Monitor and share updates on relevant legal and regulatory development in partnership with the legal team 

  • Organise and deliver KM inductions, technical training, and support organisational learning initiatives 

  • Develop processes to identify and connect staff with relevant knowledge and expertise 

  • Encourage Core Team engagement with KM systems and promote active participation in KM practices 

  • Stay current with KM trends, evaluate new tools, and drive ongoing service improvements 

  • Track KM system usage and gather feedback through surveys and informal channels  

  • Support budget planning and monitor KM related expenditure, including subscriptions and resources 

  • Supervise and manage Knowledge Assistants 

Key skills and experience required to undertake the role include: 

  • Experience within a Knowledge Manager role  

  • A good level of IT literacy, particularly in relation to document management, knowledge systems and enterprise search, database functionality, SharePoint, intranets, approaches to taxonomy/tagging/meta data application and other collaborative tools. 

  • Understanding of effective knowledge management concepts, information systems and classification principles. 

  • An interest in, and knowledge of, technological advances and their potential impact on KM systems. 

  • A creative and pragmatic thinker who will come forward with new ideas and approaches.  

  • An ability to motivate and persuade people to use and contribute to KM systems. 

  • A consultative approach – the ability to communicate effectively and a willingness to listen. 

  • Excellent communication skills with fluency in English, both written and spoken 

  • Relationship building and collaboration – Ability to work as part of a team, develop and maintain internal and external relationships (including excellent stakeholder management and engagement skills across different levels of seniority).  

 

Full details of the role requirements, and role specification can be viewed in the job description – see below/ attached. 

 

The BSB 

The Bar Standards Board (BSB) regulates barristers and their professional practice and specialised legal services businesses in England and Wales in the public interest. We are responsible for setting education and training requirements, setting standards, authorising organisations, monitoring the service provided, and handling complaints. Barristers work at the heart of our justice system so BSB’s mission is fundamentally important to the maintenance of the rule of law.   

Our people value our friendly and respectful environment, our support for flexible working, the opportunity to have a high degree of impact and our interesting, challenging, and varied work.  More about our work can be viewed on our website, including our Strategic Plan for 2022-2025. 

Working for the BSB 

The Bar Standards Board offers excellent terms and conditions of employment, including: 

  • Hybrid Working is the agreed way of working.  

  • We work from the office for a minimum of four days per month. 

  • Option to work from the office more and when there are team or organisational events. 

  • Up to 31 days annual leave, plus a holiday transfer scheme 

  • Up to 12% employer’s pension contribution 

  • Parental leave and flexible working policies 

  • Plus a range of additional benefits, including gym classes, discounts and rewards. 

Applying 

To apply for this role, please submit your CV and covering letter, addressing the essential criteria from the person specification.  We operate an anonymous recruitment process, to reduce the chance of unconscious bias from our process, please remove your name and other personal information from your CV and covering letter before submitting. 

The Bar Standards Board is a Disability Confident Committed employer.  Candidates with a disability who meet the essential criteria for this role will be guaranteed an interview. Candidates with a disability who require reasonable adjustments should contact Vivien Bock, HR Adviser on 0207 611 4699 or HRCentralMailbox@BarCouncil.org.uk to discuss arrangements. 

The Bar Standard Board aims to recruit a talented workforce and values the diversity in background, skills and experience of its staff. We are committed to providing equality of opportunity for all job applicants irrespective of race, sex, disability, age, religion or belief, sexual orientation, maternity or pregnancy, marital or civil partnership status or gender re-assignment. 

 

Closing Date 

5th May 2025 

Proposed Interview Date 

W/C 19th May 2025 

Contact Details 

0207 611 4699 or HRCentralMailbox@BarCouncil.org.uk 

The independent, practicing Bar of England and Wales is more than 16,500 strong and plays a crucial role in upholding the principles of government accountability under law and vindication of legal rights through the courts. 

A strong and independent Bar exists to serve the public. As specialists, independent advocates, barristers enable people to uphold their legal rights, often acting on behalf of the most vulnerable members of society.

The Bar makes a vital contribution to the efficient and effective operation of criminal and civil courts. It provides a pool of talent, from increasingly diverse backgrounds, from which a significant proportion of the judiciary is drawn, and on whose independence the rule of law and our democratic way of life depends.

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