Senior Estate Ranger
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Full Time – 8.00am - 4.00pm – Permanent – Peterborough
Are you ready to make a difference? We have a fantastic opportunity to join our Estates Management Team in the role of Senior Estate Ranger responsible for maintaining our estates to a high standard.
About the Role
As a Senior Estate Ranger at Cross Keys Homes, you'll provide top-notch basic repairs, cleaning and maintenance services to our properties and estates. You'll manage schedules through our contractor system and step in to support the Estates Services Manager when needed. Plus, you'll have the rewarding role of supervising, training, and coaching our future stars—pre-apprentices and apprentices in the Estate Services team.
Key Responsibilities:
- Supervisory Role: Cover for the Service Manager - Estate Management when needed. Train, coach, and support pre-apprentices and apprentices.
- Services: Provide DIY, repair jobs, AOV testing, and Fire Door testing.
- Scheduling: Manage jobs on the contractor system and arrange bulky waste collections. Ensure KPI targets are met.
- Health & Safety: Address non-compliance issues on-site. Report concerns about vulnerable residents, tenancy breaches, or emergencies to the appropriate team or Police.
- Customer Service: Respond to queries, manage expectations, and report unresolved issues to the Service Manager - Estate Management.
- Record Keeping: Maintain accurate site records, including inspections and photos. Use hand-held devices for job updates and communication.
- Equipment Management: Check, store, and arrange repairs for plant and materials.
- Workload Management: Prioritize tasks and communicate effectively with the Service Manager - Estate Management.
- Team Collaboration: Work with the Service Manager - Estate Management to foster a positive, professional, and inclusive team culture.
What We're Looking For:
- Strong knowledge and experience of DIY and general maintenance.
- Good knowledge and understanding of Health and Safety at Work
- Experience of dealing with members of the public in professional manner
- Experience of using computers and handheld devices.
Additional Information
- The role will involve some lone working
- The role involves manual work
- Will be required to drive company vehicles including a flat-bed truck (Full UK Manual licence required)
- Will be required to use PDA (hand-held device)
- DBS Check Required
If you have the experience and drive to help us achieve our vision, we’d love to hear from you!
Please see attached job description for full details of the role.
We reserve the right to close this advert early if sufficient interest is received. Therefore, if you are interested in the role, we encourage you to apply without delay!
No agencies please.
The Company
A commercial business with a social heart, our vision is to create opportunities that change lives through our drive, expertise, resources and passion.
Our dynamic approach has made us one of the region’s leading providers of affordable homes for rent and sale. Developing new homes across Cambridgeshire and Peterborough, and the surrounding area, we’re committed to increasing the supply of affordable homes in the communities where they are needed most. Agility and innovation are central to our approach to adapting to change, and we’ll continue to grow our business in today’s fast-paced operating environment.
There’s more to building communities than building houses. In addition to providing quality homes and delivering excellent landlord services, we also provide care at home and at our two extra care communities in Peterborough as well as around the clock support through our LifeLine personal alarm service. Our community investment programme sees us working with specialist partners to bring a range of employment, wellbeing and family-friendly services to the heart of our communities, with a rapidly expanding digital support offer too.
You can find out more about us and the services we offer our residents on the CKH website.
Putting People First
CKH actively seeks to continue to build an inclusive environment for its employees and the communities it serves and welcomes applications from people from all backgrounds.
At CKH, everything we do is about the people who live in our homes and access our services. So, we know we need the best people to deliver the outstanding services and support our communities deserve. No matter where your career with us takes you, you’ll be part of a team that makes a difference and creates opportunities that change lives.
As well as working to create sustainable, prosperous communities, we’re also keen to build a workplace community where you can feel supported by colleagues and enjoy your time at work. With a broad range of backgrounds and experience, our team is united by our shared values: action, commitment, excellence, integrity and teamwork. If that sounds like you, we’d love to hear from you.
Benefits
We know we need to provide a great working environment to attract the best people. Our offer includes:
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A great pension scheme: we will double your contribution up to a maximum of 10% and include Life Cover
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Generous holiday entitlement; 25 days plus bank holidays increasing with time
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Flexible family friendly and carers policies that allow a range of paid and unpaid leave
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CKH Rewards benefits platform including cashback on purchases, instant vouchers and reloadable gift cards
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Westfield Health, giving access to a range of benefits such as 24 hour DoctorLine, Employee Assistance Programme, money back for glasses and dental treatment (after probation)
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