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Internal Communication Manager

Location: Oxford, London, Birmingham or Bristol
Location Oxford, London, Birmingham or Bristol
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

The internal communications manager is responsible for developing and executing a full internal communications strategy that aligns with the company’s goals and objectives.

This role focuses on fostering a strong organisational culture, driving employee engagement, and ensuring consistent, clear and effective communication across all levels of the company.

The ideal candidate will have a proven track record in internal communications, with the ability to think strategically, manage complex projects and influence senior leadership.

In the first six to 12 months, the role will be focused on building and implementing internal communications channels and process to ensure Ridge is able to communicate the need to know, should know and nice to know to our employees.

Key responsibilities:

  • Strategic planning: Working with the head of communications to develop and implement a company-wide internal communications strategy that supports business objectives and enhances employee engagement.
  • Channel development and management: Improving our existing communication channels and developing new channels to ensure our employees feel informed and engaged.
  • Executive communication: Work closely with the senior leadership team to craft and deliver key messages, including speeches, newsletters and announcements.
  • Brand alignment: Ensure internal communications align with the company’s external brand and values, reinforcing a consistent voice and tone.
  • Measurement and analytics: Monitor and evaluate the effectiveness of internal communication strategies and campaigns, providing regular reports and recommendations for improvement.
  • Crisis communication: Support the head of communication during crisis situations, ensuring timely and accurate information is shared with employees.
  • Content oversight: Oversee the development of content for internal communication channels, ensuring clarity, relevance, and alignment with strategic goals.
  • Change management: Lead communications for company-wide change initiatives, ensuring employees are informed, engaged and supportive of organisational changes.
  • Team management: Lead and mentor the internal communications executive, ensuring high standards of delivery and professional development.

Qualifications:

  • Proven ability to develop and execute strategic communication plans.
  • Exceptional written and verbal communication skills.
  • Strong leadership and team management skills.
  • Experience with change management and crisis communication.
  • Ability to work effectively with senior leaders and stakeholders.
  • Proficient in communication tools and platforms.

We are Ridge, a Built Environment Consultancy. We help our clients transform the quality and sustainability of the built environment.

Our 1,000+ people bring a vast range of skills, delivering a professional mindset, gritty discipline and a genuine passion to every one of the thousands of projects they undertake each year. They’re the foundation of our success - they drive our vision, embody our values and separate us from the competition.

Come and join us if you’re hungry to be part of an exceptional team - if you put quality first - if you’re motivated by ingenuity and if you’re always aspiring to be the very best.

Ridge core values 1. Quality and reliability Pressing for superior results - every time. 2. Agile and flexible Deep listening, a true understanding and workable, bespoke solutions in response. 3. Proactive and creative One step ahead, we dare to imagine a brighter world. 4. Entrepreneurial and dynamic Our inner spirit for learning, discovery and innovation inspires opportunities.

The benefits package we have put together for you supports every aspect of your life.

Annual
leave

A healthy holiday allowance that starts at 25 days pa, plus the option to buy, carry over or sell.

Community
spirit

You can take three volunteering days each year to spend time on causes close to your heart.

Mental
health

Mental Health First Aiders are here to support you, backed up by Unum’s Help@hand app.

Financial benefits

A path to peace of mind: life assurance, pension scheme and income protection.

Physical
wellbeing

Your health is a priority for us too, so we offer medical insurance, private GP access and discounted gym membership.

Flexible
working

Our flexible approach to hybrid working is there to suit you, your family and your team.

Career development

A pathway at Ridge that’s focused on your professional, personal or educational aspirations.

Extra
benefits

Performance bonus, car allowance and more based on your role - and progression.

We believe that everyone performs their best when they feel like they belong and can be their true selves at work. As an equal opportunities’ employer, we will support you to ensure you have everything you need to be successful and achieve your best in your career at Ridge. If you’d like to discuss accessibility, accommodations or adjustments during your application and selection process, please contact us at workwithus@ridge.co.uk and we will work with you to ensure you feel included and supported.

A polite note to Recruitment Agencies
We enjoy great relationships with our agency partners within our framework, and fully believe in the value of a blended approach to finding the best talent. However, we are recruiting for this role directly and aren’t seeking support from agency partners at this time – any unsolicited CV introductions won’t be honoured, and we won’t grant candidate ownerships on any introduction that you make for roles that haven’t been briefed and released to you by our Talent Acquisition team.

We are committed to nurturing strong partnerships within our agency framework, but there are occasions where we looking to enlist the help of others. If you would be interested in working with us in the future, please send a message to workwithus@ridge.co.uk, and we’ll reach out to you should there be an opportunity.

A polite note to recruitment agencies

We are recruiting for this role directly and aren’t seeking support from our agency partners. Any unsolicited CV introductions won’t be honoured, and we won’t grant candidate ownership on any introductions you make for roles that haven’t been briefed and released to you by our Talent Acquisition team.
If you are a recruitment agency who doesn’t currently work with Ridge but would like to, please send a message to workwithus@ridge.co.uk, and we’ll reach out to you should there be an opportunity.

We are recruiting for this role directly and aren’t seeking support from our agency partners. Any unsolicited CV introductions won’t be honoured, and we won’t grant candidate ownership on any introductions you make for roles that haven’t been briefed and released to you by our Talent Acquisition team.

If you are a recruitment agency who doesn’t currently work with Ridge but would like to, please send a message to workwithus@ridge.co.uk, and we’ll reach out to you should there be an opportunity.

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