Franchise Business Manager
This is a {Contract Type}, Full Time vacancy that will close in {x} days at {xx:xx} BST.
My job
Join Our Team as a Franchise Business Manager at Oakhouse Foods Ltd!/ central to UK). Covering Mil
About Oakhouse Foods Ltd:
At Oakhouse Foods, we’re passionate about delivering delicious, nutritious meals directly to homes across the UK. We pride ourselves on quality, convenience, and making a difference in our customers’ lives. Join us and be a part of a forward-thinking company that’s always looking ahead!
Location: Field-Based, supporting North sites (ideal location Birmingham/central to UK)
Role Purpose:
We’re on the lookout for a dynamic and energetic Franchise Branch Manager. In this role, you’ll be the driving force behind our network’s performance, working hand-in-hand with site owners to educate, coach, and inspire them. Your goal? To turn every site into a shining example of excellence, boosting our operations and driving our revenue to new heights!
What You Will Be Doing:
- Frontline Support: Ensure our operations run smoothly by supporting stock, financial admin, and the roles of our telesales, pickers, and drivers.
- Onboarding & Training: Welcome new site owners with thorough training and continuous onsite support.
- Performance Analysis: Dive into data to track and enhance site performance, pinpointing key areas for improvement.
- Coaching & Mentorship: Use insights to guide sites through performance monitoring and improvement plans.
- Goal Setting: Help sites achieve greatness by breaking down big goals into manageable steps and tracking their progress.
- Local Business Planning: Assist franchise partners with their business plans and local marketing efforts.
- Incident Management: Be the hero in resolving network incidents swiftly and efficiently.
- Compliance & Standards: Work with Health & Safety and Food Safety teams to ensure we’re always up to legal standards and brand guidelines.
- Operational Excellence: Identify and resolve issues to maintain top-notch network operations.
- Innovative Initiatives: Lead the roll-out of new programs through a mix of virtual training, classroom sessions, and onsite coaching.
- Continuous Improvement: Feed insights back into the business and work on initiatives to enhance customer experience.
- Performance Management: Address non-conformance and underperformance head-on to maintain high standards.
- Commercial Acumen: Use your business savvy to make decisions that contribute to our overall success.
What You Will Need:
- Empathy & Listening: Understand and respond to the unique needs of each site.
- Organization & Time Management: Juggle multiple priorities and manage your time like a pro.
- Analytical Skills: Turn data into meaningful insights and actionable plans.
- Inspiration & Support: Motivate site owners to overcome challenges and stay committed.
- Reporting Skills: Create clear, well-structured reports that provide valuable insights.
- Passion for People: Show genuine care for individuals and their success.
- Franchise Experience: Understand the importance of brand consistency.
- Full UK Driving Licence: Ready to hit the road and support our sites.
What You’ll Get:
- Innovative Environment: Be part of a company that values creativity and fresh ideas.
- Professional Growth: Opportunities for continuous learning and career development.
- Collaborative Team: Work with a supportive, talented team that’s dedicated to excellence.
- Impactful Work: Play a crucial role in boosting our e-commerce revenue and enhancing the customer experience.
- Competitive Salary: Enjoy a salary that reflects your skills and experience.
Ready to make a difference? Join Oakhouse Foods and be a part of our exciting journey!
Apply now and be a part of our exciting journey!
The company
Pilgrim’s Europe produces some of the best-known and most iconic brands in the UK and Ireland, including Fridge Raiders, Rollover, Denny, Richmond, Oakhouse and Moy Park, alongside a diverse range of industry leading own-label products in categories including fresh pork, lamb and chicken, working with all the major retailers and food service outlets.
Our portfolio extends to authentic chilled and frozen ready meals, snacking ranges, added value and food service products.
Across Pilgrim’s Europe we combine 20,000 of the best people in the industry, united by a shared set of core values and a passion for producing the highest quality, most delicious and innovative food, which is enjoyed by millions of people in the UK, Ireland and Europe every day. Our Pilgrim’s Europe team are based in our Pilgrim’s UK, Moy Park, Pilgrim’s Food Masters and Pilgrim’s Shared Services businesses.
What we'll bring to the table
People matter
Our values
Determination
Simplicity
Availability
Humility
Discipline
Sincerity
Ownership
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