Housing Officer
This is a Permanent, vacancy that will close in {x} days at {xx:xx} BST.
The vacancy
Housing Officer (South)
Location/Base: Northampton, Northamptonshire, Leicestershire
Hours: 35 hours week
Salary: £30,294 - £33,660 per annum
We are thrilled to invite you to join us at emh during this period of growth for our Communities Team. Our primary objective is to expand our presence in the communities we serve, and we believe that your expertise will contribute significantly to this endeavour.
Role
Are you ready to make a difference in people's lives? Do you have a passion for providing safe and comfortable housing for individuals and families? We have the perfect opportunity for you! We are currently looking for a dedicated and compassionate Housing Officer to join our team.
As a Housing Officer, you will be responsible for providing a comprehensive housing & estate management service, making a positive contribution to our communities. You will be responsible for managing a portfolio of approximately 600 properties working closely with tenants to address their concerns and provide support when needed.
The person
Previous experience in housing management or a related field is preferred.
Do you have experience of working in a customer facing role with strong customer care skills demonstrating high levels of customer ownership and accountability?
Do you have excellent communication, influencing, negotiation, and decision-making skills?
Are you organised and do you have a flexible approach, with a track record of achieving excellent results? If so, we would love to hear from you.
For further information about the role, please see attached Job Description and Person Specification.
Our Values
Our Values are important to us at emh and we’re looking for a supervisor who can live our values, and help embed them into the services we deliver. Our values are: Integrity, Diversity, Openness, Accountability, Clarity and Excellence.
Company Benefits
Our package for this role includes:
- 39 days annual leave (including statutory days), increasing to 44 days with length of service.
- Social Housing Pension Scheme (your contributions are matched by emh up to 8%)
- Health Cash Plan and Enhanced Employee Assistance Program (Provided by BHSF)
- a wide range of training and development opportunities (we are an Investors in People accredited organisation)
- Company Sick Pay (increasing with length of service to six month’s full pay, six month’s half pay).
- Opportunities to work flexibly and from home, where the business need allows.
How to apply
Please send an up- to-date CV with a covering letter of no more than 3 sides of A4, detailing how you meet the requirements of the person specification. (Please note your covering letter and CV will need to be on the same document).
Closing date: Wednesday 21st August 2024 at 23.59.
Interviews will take place on 28th August 2024.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About us
emh homes is part of emh, one of the largest and most successful providers of affordable housing and housing-related support services in the East Midlands.
We have been providing good quality affordable homes to individuals and families in the East Midlands since 1946.
But there is more to our work than looking after your home. We also help create communities where you can feel safe and supported.
We do this by:
- Listening to your ideas and views about how you want our services to be delivered. No-one understands what matters most than you. Our resident groups let you have a say in how we manage your home and allows us to continually improve our services.
- Backing up our housing with a range of support services and sheltered housing for residents who need help to live securely and independently.
Working with us
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